Production Associate (Office Environment)

Pay Range: 17-19/hr

M - F 8:45am - 5:00pm

Looking for an environment of autonomy, positive reinforcement, and to be a part of a youthful and fast growing business? Be sure to check out our website: https://downrightmerch.com/

Down Right Merchandise is a four year old fast growing e-commerce and fulfillment merchandise company. Our clientele range from well known bands to local breweries.

If you are at all interested in the music industry, garment design & production, and/or improving systems for a better workflow then we are the company for you.

Our employees enjoy perks such as lunch provided on Fridays once a month, paid holidays, and growth within the company when opportunity arises. We also offer health insurance, accrued PTO after a 90 day probation period, and 56 hours of sick time per year. This is an entry level position and we are happy to train the right candidates.

As a Junior Production Associate you will become familiar with our workflow by use of multiple systems to handle custom orders from Account Managers in an office setting. You will be placing Purchase Orders with our Warehouse Management System and placing Sales Orders for in-house pick-up or ship out. You will be ordering blank clothes from vendors and updating our decorators with relevant information. Attention to detail, communication, organization, and teamwork are essential to getting orders to customers efficiently.

We rely on our Junior Production Associate to effectively assist the entire Production Team and Account Managers to successfully move projects along their desired path. We are consistently improving our processes and rely on employees to adapt to changes and contribute feedback.

This is a position for skilled persons who have longer term ambitions. We are a growing company with a great future. The 1 to 3 year outlook for the company is strong and commitment to quality work will lead to a career position for the right candidates.

Essential Duties and Responsibilities of a Junior Production Associate

• Place Purchase Order – double check all information on the estimate is correct, confirm with the Account Manager that QTY’s, garment style and color, and size breakdown is correct and follows exactly what the client ordered

• Order Blanks – triple checks every detail when it comes to ordering blanks; make sure the correct color has been selected, the correct quantities has been selected, and most importantly, make sure the shipping address corresponds to the printer that accepted the order

• Blanks Confirmation – after placing blanks orders, reply to the email thread with the confirmation

• Tracking Numbers – tracking numbers are usually available 24 hours after an order has been placed, you will start your work day by providing tracking numbers to all the orders that were placed the day before

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Required Knowledge, Skills and Abilities for Role:

• Efficiency in typing, email, and computer literate

• Efficiency in attention to detail

• Experience with client and vendor relations a plus

• Experience with task management programs a plus

• Works well independently and thrives in a team atmosphere

• Exhibits effective communication skills, essential to providing instructions. Not afraid to ask questions. Speaks up constructively when issues arise

• Pays close attention to detail, a skill essential in identifying order discrepancies and product deficiencies

• Demonstrates excellent time management skills

• Knowledge of warehouse inventory systems software is a plus

Education and Experience

• High school diploma or GED is required.

• Prior experience in an office setting is required, unless recently graduated from an undergraduate school

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Job Type: Full-time

Pay: $17.00 - $19.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• No nights
• No weekends

Ability to commute/relocate:

• Methuen, MA 01844: Reliably commute or planning to relocate before starting work (Required)

Shift availability:

• Day Shift (Preferred)

Work Location: One location

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