Guest Services Associate
Do you have . . .

• A commitment to helping others?
• A desire to serve in the health and wellness industry?

Optimum Health Institute is looking for an experienced Guest Services Associate with exceptional customer service skills to join our team. The ideal candidate will be committed to high level of customer service at the Front Desk and on the telephone to ensure guests have a positive experience while participating in the program at OHI San Diego. Also call center for reservation experience. This is an excellent opportunity for a self-starter who desires to work in a spiritually-connected environment. This position is full-time and you must be able to work evenings and weekends.

If you love making a difference in people’s lives and have a passion for healthy living, we want to hear from you!

Minimum requirements:

• 2 years experience providing customer service environments such as (hospitality, holistic healthcare, retail, ministry, education etc. ) and 2 years experience in call center environment.
• 2 years extensive customer service experience relating to education clients in product support and/or product knowledge.
• Valid CA Drivers License
• Must have phone experience.
• Experience working on computers in enterprise reporting systems
• Minimum 2 years office procedures and processes experience.
• Intermediate level proficiency with Office 365.
• Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's.
• Excellent written verbal and written communication skills.
• Associate's degree or equivalent from a two year college or technical school.
• Proficient with excel, word, outlook.

What it takes to succeed:

• Ability to build rapport with guests and provide extraordinary customer service.
• Strong organizational and time-management skills.
• Enthusiasm and self-motivation.

Why work here?

• Competitive base pay
• Complimentary nutritious meals and freshly-made vegetable juices during work hours
• Generous employee discounts on Optimum Health products
• Smoke-free and drug-free work environment
• Unlimited opportunities for career growth and development

Additional Benefits Offered:

• Paid Time Off
• Affordable medical, dental and vision plans.
• Retirement 401k savings plan.
• Employee Assistance Plan
• Paid Life Insurance
• Paid short-term and long-term disability insurance
• Health Spending Account (H.S.A.) and Flexible Spending Accounts (FSA)

Optimum Health Institute is a healing ministry of the Free Sacred Trinity Church, which promotes healing through the use of non-medical, holistic healing practices. Since 1976, people of all walks of faith have participated in our program for mental, physical, spiritual and emotional healing. Our program focus is to cleanse the body, quiet the mind and renew the spirit in a safe and sacred environment.

Daily COVID Testing onsite, pass background check and drug test.

To learn more about our company and the position, please visit our company website at www.optimumhealth.org.
Related keywords: customer service, hotel

Job Type: Full-time

Pay: $18.00 - $21.00 per hour

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• On call
• Weekend availability

COVID-19 considerations:
Daily COVID testing and face coverging

Education:

• Associate (Preferred)

Experience:

• Customer Service: 2 years (Preferred)

Language:

• English (Preferred)

License/Certification:

• Driver's License (Preferred)

Shift availability:

• Overnight Shift (Preferred)
• Night Shift (Preferred)
• Day Shift (Preferred)

Work Location: One location

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