Job Title: Beer Hall Manager

Location: New Haven, CT

Classification: Full-Time, Year-Round, Exempt

Reports to: Owners

Compensation: Salary and performance-based bonuses, 45-60k depending on experience

Benefits: PTO, Beer Hall Credit, Health Insurance

Company Background:

East Rock Brewing Company is a family-owned brewery located in the East Rock neighborhood of New Haven, Connecticut. We use time-honored methods and imported ingredients to produce pure and crisp German-inspired beer. Painfully slow to make but a pleasure to drink, our beers undergo a prolonged and labor-intensive fermentation, resulting in an uncommon depth of flavor and natural carbonation. Fresher than an import and more approachable than a typical craft, our beers are designed for drinkability, but never at the expense of taste. It’s the ultimate everyday companion and the perfect reward for an honest day’s work.

East Rock prides itself on its positive company culture, where team members are valued for their efforts, enthusiasm, and commitment to quality and continual improvement.

Job Description:

East Rock is looking for a Beer Hall Manager to lead the operations of its family friendly, 100-seat beer hall in New Haven, Connecticut. As the senior member of the Beer Hall crew, candidates will be responsible for promoting the East Rock brand by providing a fun and memorable experience through exceptional service. In addition to the standard responsibilities associated with managing a beer hall, a key requirement of this position is a deep understanding of brand building. This will be accomplished through education, consistent on-brand messaging, product trial, and overall customer engagement. Candidates must be outgoing and exhibit humility, integrity, leadership, and maturity.

Beer Hall Manager Responsibilities:

· Maintain a customer focused environment in the beer hall

· Hire and train staff to perform multiple tasks including bartending, serving, and staffing our retail area

· Supervise and evaluate the performance of staff

· Establish and maintain a weekly staff schedule

· Help plan and manage weekly reoccurring events, festivals, promotions, and private parties in collaboration with the Events Manager

· Maintain the highest beer quality standards in the beer hall

· Manage payroll, cash, and budget for the beer hall

· Manage vendors, ordering, and inventory for the beer hall

· Maintain local health code compliance

· Maintain an exceptionally clean and safe environment for staff and visitors

· Actively participate in weekly meetings with owners

· Resolve staff conflicts effectively

REQUIREMENTS AND CANDIDATE ATTRIBUTES

· Minimum High School education. College degree in hospitality or restaurant management a big plus.

· Minimum 3 years of experience in management of a restaurant, bar, or tasting room including direct supervision of personnel

· Enthusiasm for craft beer

· Genuine passion for exceptional customer service

· Strong interpersonal and communication skills

· Ability to work Wednesday through Sunday during operational hours, including evenings and nights

· Ability to work private events during hours where the beer hall is typically closed to the public

· Ability to work long hours on your feet

· Ability to lift 30-35 lb. cases of beer and maneuver 165 lb. kegs of beer

· Proficiency in MS Office Suite

· POS system competency

· Basic financial reporting skills

· Basic budget, cash management, and control skills

East Rock Brewing Company is an equal opportunity employer. We recruit, hire, train, and reward employees for their abilities and contributions without regard to race, color, religion, sexual orientation, age, national origin, disability, marital, or military status.

Job Type: Full-time

Pay: $45,000.00 - $60,000.00 per year

Benefits:

• Employee discount
• Health insurance
• Paid time off

Experience level:

• 3 years

Physical setting:

• Bar

Restaurant type:

• Bar

Shift:

• Evening shift

Weekly day range:

• Every weekend
• Weekend availability

Ability to commute/relocate:

• New Haven, CT 06511: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Restaurant management: 3 years (Preferred)
• Customer service: 3 years (Preferred)

Work Location: One location

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