Please apply here: https://www.coldstonecreamery.com/jobs/applications/?store=23780&brand=14

Crew members are responsible for serving the customer and ensuring that the customer gets “The Ultimate Ice Cream Experience” by being friendly, fast and efficient. Crew members are responsible for maintaining a neat and appealing store by daily cleaning of all areas, including the bathrooms, service area, lobby, and kitchen. Crew members are responsible for keeping the working area immaculate and appealing by restocking items, handling food in a safe manner, and following all required procedures and practices.

Job Responsibilities:

• Accurately handling cash, including making change, tracking coupons, and discounts. Knowing and understanding how to operate the POS system (cash register).
• Maintaining a clean store environment. This includes; cleaning equipment, floors, food service area, and bathrooms, patio, and store exterior; removing trash; mopping, washing dishes; cleaning floor drains. Some or all these tasks will require bending, stooping, climbing, pushing, pulling, and using ladders. Correctly using all checklists.
• Providing great customer service. This includes fast, friendly service; welcome customers within 3 seconds of entering store; keeping the service area stocked and neat; knowing the ingredients in all of the Cold Stone Signature Creations, and singing. Be the best…be #1!
• Practicing food safety procedures daily. Correctly use all checklists. Conform to uniform and personal hygiene directives to ensure the serving of safe food to our customers.
• Conducting inventories and preparing stock. This requires working in the walk in freezer (-10 degrees Fahrenheit), and refrigerator (35-38 degrees Fahrenheit). Correctly using all checklists and math skills.
• Scooping correct amount of ice cream. Preparing the customer’s order using correct amount of mix-ins. Properly ringing customers in the POS system, ensuring that items are not under-rung or over-rung.
• Following any ad-hoc directives and other duties as assigned by supervisor.

Job Types: Full-time, Part-time

Pay: $12.00 - $14.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Restaurant type:

• Fast casual restaurant

Shift:

• Day shift

Weekly day range:

• Monday to Friday

COVID-19 considerations:
Hand sanitizer and gloves available, mask optional.

Ability to commute/relocate:

• Ashburn, VA 20147: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Basic math: 1 year (Preferred)

Shift availability:

• Night Shift (Preferred)
• Day Shift (Preferred)

Work Location: In person

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