Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Come make an impact on the communities we serve as we help advance health equity on a global scale. Here, you will find talented peers, comprehensive benefits, a culture guided by diversity and inclusion, career growth opportunities and your life's best work.(sm)

The Vice President, Inpatient Care Transformation will lead the development, implementation, and long-term management of Optum’s Inpatient Care Management and Inpatient Care Standards solution for a strategic client partnership. This role is critical to fostering executive relationships and support, driving overall performance, and leading a team of clinical and operational professionals to achieve performance goals. Working closely with client leaders as well as internal Optum business partners, the Lead will identify opportunities to improve performance using the strength of both organizations to build upon existing solutions and create new ones.

The successful candidate must be passionate about driving improvements in hospital performance, effective at working in a fast-paced, high-energy environment and confident in their interactions with senior executives, providers, and business partners.

If you are located in a Northeast state, you will have the flexibility to work remotely* as you take on some tough challenges

Primary Responsibilities:

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  Member of matrix leadership team accountable for performance, alongside Optum business unit leaders responsible for inpatient transformation initiatives and daily inpatient care management operations and delivery
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  Provides input into leadership for the performance and direction of Inpatient Care Transformation services for Optum-client partnership, including Optum-delivered managed services and consulting initiatives
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  Partners with client and internal executives and key stakeholders to develop strategic client plans that addresses client’s business needs (current and emerging), supports growth, provides measurable value, and increases client engagement / loyalty
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  Works closely with client and internal business stakeholders to establish integrated, best-in-class solution designs and translate strategies into specific initiatives that advance business goals and meet or exceed contract Service Level Agreements
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  Participates in project governance and relevant client committees
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  Supports service deployment and closely monitors performance, working with finance and operations to ensure financial viability and operational excellence
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  Guides others in resolving business problems through risk mitigation to ensure seamless service execution and high level of patient experience
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  Builds a collaborative culture of partnership between Optum and client leaders, acting as an advisor and influencer with senior leaders
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  Drives clear, concise lines of communication with all partners including internal and client partners to ensure efficient and effective implementation of service priorities
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  Participates in efforts to continuously innovate the solution design and delivery in partnership with client and internal Optum business leaders
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  Reviews and addresses concerns on performance measures and overall financials across all care coordination and risk operations services

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

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  10 + years of health care industry experience, including management experience with a health system or provider organization
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  7 + years of program/project management experience
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  Advanced level knowledge of inpatient care delivery, care management, care standards and pathways, clinical and financial decision support, and electronic medical record (EMR) systems
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  History of driving major initiatives and achieving performance goals across complex organizations
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  Demonstrated self-starter with strong planning organization, analytical and problem-solving skills
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  Proven track record of building and influencing relationships with external and internal executives and stakeholders, as well as leading, influencing and managing a large matrix workforce
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  Demonstrated solid presentation, written and verbal communication skills, including well-developed interpersonal skills
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  Willingness to travel 75% to client site in the Northeast

Preferred Qualifications:

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  Graduate degree in related field (e.g., MBA, MHA, or equivalent)
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  Experience improving inpatient care delivery efficiency in a management or consulting capacity
  
• Proven application of change management methodologies in hospital inpatient operations
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  Expertise in hospital data and systems, including EMR, decision support, revenue cycle, and supply chain
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  Understanding of hospital cost and financial performance drivers
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  Primary residence located in the Northeast (eastern time zone)

Careers with Optum. Our objective is to make health care simpler and more effective for everyone. With our hands at work across all aspects of health, you can play a role in creating a healthier world, one insight, one connection and one person at a time. We bring together some of the greatest minds and ideas to take health care to its fullest potential, promoting health equity and accessibility. Work with diverse, engaged and high-performing teams to help solve important challenges.

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  All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

Connecticut or New York City Residents Only: The salary range for Connecticut/New York City residents is $174,600 to $332,200. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.