Veterans Services Officer Job at Shasta County
$6,712 - $8,566 APPROXIMATE MONTHLY /
$38.72 - $49.42 APPROXIMATE HOURLY
FINAL FILING DATE –
JANUARY 09, 2023 AT 5:00 PM
ABOUT SHASTA COUNTY
Shasta County, located in the northern Sacramento Valley between the Cascade Mountains and the Trinity Alps, covers a large geographic area that includes rivers, lakes, and mountains. Redding offers all of the amenities of the big city while retaining a comfortable small-town atmosphere with a diversified culture, affordable housing, an excellent educational system, and it serves as the regional hub for government, retail, professional, and medical services. An eight-mile river trail, numerous community parks, a local museum alliance, and continuous community events contribute to the quality of life.
When it comes to outdoor recreation, Shasta County has it all. Pristine lakes, wild and scenic rivers, caverns and caves, waterfalls, spectacular mountain peaks, and hundreds of acres of State and National Parks and forests provide numerous areas for camping, hiking, boating, skiing, fishing, kayaking, mountain biking, wildlife viewing, and other outdoor opportunities. Shasta County, with its natural beauty, abundance of recreational opportunities, and excellent quality of life, is a great place to live, work, raise a family, and was named as one of the best places in the county to retire.
You CAN make a difference. With over 23 diverse departments, your perfect position is here. You have the opportunity to impact the future and improve the lives and wellbeing of Shasta County residents. Our more than 2,000 county employees serve and protect our residents and our community by providing excellent medical services, public health protection, behavioral health care, environmental protection, child and adult protective services, family reunification, assistance to those in need, access to a fair criminal justice system, emergency response to disasters, homelessness prevention and treatment, and scores of other services to promote a healthy, safe, and prosperous community.
Find more than just a job. You have the opportunity to work for an employer that supports and encourages your success. We are committed to training and creating opportunities to develop your talents. The County offers great benefits and recognizes that our employees are our greatest asset.
Find your purpose. Make a real difference in your community. Find your career. Shasta County.
ABOUT THE POSITION
Under limited direction of the County Executive Officer, manages, coordinates, and assists military veterans and their spouses and dependents in obtaining rights and benefits conferred by federal, state, and local legislation, and to do other work as required.
DISTINGUISHING CHARACTERISTICS
The Veterans Service Officer is responsible to the County Executive Officer for managing all aspects of veterans services. This position is an unclassified, at will position.
IDEAL CANDIDATE
The ideal candidate will have military leadership experience, the ability to speak with poise and composure to a large and savvy audience, and the ability to detect and defuse sensitive circumstances in a safe and empathetic manner.
EXAMPLES OF ESSENTIAL DUTIES
Duties include, but are not limited to the following:
Supervises the staff and activities related to veterans services; interviews and advises veterans, their dependents, and spouses of the rights and benefits conferred by federal, state, or local laws regarding compensation, education or vocational rehabilitation, insurance, loans, pensions, hospitalization and medical care; searches for, analyzes, and screens all available evidence bearing on entitlement under all laws; obtains affidavits, military discharges, birth certificates, death certificates, certificate of naturalization, marital documents and other types of supporting evidence; prepares forms and claims for benefits and forwards them with supporting evidence to the proper adjudicating authority; maintains liaison with federal and state veteran agencies regarding veteran's rights and benefits; prepares and submits appeals from apparently unjust or incorrect decisions on claims; arranges for outpatient medical care of disabled veterans; explains costs, types and advantages of various governmental insurance policies and loans; prepares descriptive and statistical reports; may represent veterans in hearings before social security or employment service adjudicators or appeal boards; trains, directs, and evaluates staff; prepares written and oral reports on activities; speaks before professional organizations and civic groups; drives a vehicle in the course of business and may transport others.
TYPICAL QUALIFICATIONS
Any combination of education and experience sufficient to directly demonstrate possession and application of the following:
Knowledge of: Provisions of federal, state and local legislation, rules or regulations relating to veteran benefit programs and applicable court decisions; the procedures for filing claims for benefits; veterans claim and appeal practices and procedures; interviewing and counseling techniques; veteran agencies and organizations; community resources and organizations and their functions; and principles of supervision and training.
Ability to: Interpret laws and regulations concerning the rights and benefits of veterans and their dependents and advise and counsel clients accordingly; supervise the staff and activities related to veterans services; prepare or assist clients in the preparation of appropriate forms and correspondence; explain case histories, policies and legislation clearly; communicate and interact with personnel at all organizational levels, the general public and other public and private agencies to facilitate the processing of claims; prepare, maintain and process records and reports relating to veterans claims; interview effectively; and establish and maintain effective working relationships with others contacted in course of work.
These employment standards are typically attained with two years comparable to a Veterans Services Representative III with Shasta County.
SPECIAL REQUIREMENTS
Possession of an appropriate California driver license.
Must be a veteran pursuant to section 970 of the Military and Veterans Code.
Must obtain and maintain accreditation through the California and United States Department of Veterans Affairs within 18 months of appointment, or of the County Veterans Service Officer position becoming vacant, whichever occurs first, pursuant to section 452 of Title 12 of the California Code of Regulations.
SUPPLEMENTAL QUESTIONS
Responses to the following questions must be submitted with a completed application.
Describe any experience you have had working closely with government agencies, congressionally-chartered Veterans Service Organizations, and other non-profit organizations providing public assistance to your community.- Describe any experience you have had assisting survivors and other citizens attempting to obtain benefits and services from federal, state, and local government agencies.
- Describe any experience you have had with managing personnel with diverse experience and qualifications.
- Describe your experience working in a supervisory and/or management level positions. Please include the length of time you held the position(s); the number of employees and levels of positions that reported directly to you; and the responsibilities and activities over which you had oversight for these employees.
- Describe your philosophy of leadership. Describe how you apply your leadership philosophy in the course of your duties.
- Have you served more than 90 days active duty in the armed forces and received other than a dishonorable discharge pursuant to Section 972 of the Military and Veterans Code? YES____ NO____
- Did you attach a copy of your DD-214 to your application? YES____ NO____
PHYSICAL DEMANDS AND WORK ENVIRONMENT
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee is occasionally required to stand; sit; use hands to finger, handle, or feel; and reach with hands and arms. The employee must occasionally lift and/or move up to25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. The employee is frequently required to operate a motor vehicle and may occasionally drive for long distances.
Incumbents will represent County’s veterans services functions at various community events and alternate work locations, which may include working occasional weekends/holidays. The incumbent will work primarily in an office environment but may be required to attend community sites/outstations for meetings or special events.
The noise level in the work environment is usually moderate.
SALARY & BENEFITS
Salary: $6,548 - $8,357 per month.- Holidays: 12 days per year.
- Vacation: 10 days first 3 years; 15 days 4-9 years; 17 days 10-15 years; 20 days 16 years and thereafter.
- Sick Leave: 12 days per year with a generous pro rata payoff at termination after at least 5 years.
- Administrative Leave: 80 hours per calendar year.
- Retirement: CalPERS, coordinated with Social Security.
- Insurance: Medical and dental plan, with the County paying for most of the employee and a portion of the dependent cost; a vision plan, a fully paid life insurance policy and long-term disability plan.
- Other: Deferred Compensation plan and IRC Section 125 plan
APPLICATION AND SELECTION PROCEDURES
Shasta County Personnel will accept applications and responses to the supplemental questions until 5:00 p.m., on January 09, 2023. A Resume and/or Cover Letter will be accepted in addition to the application form but will not serve as a substitute for a completed application.
It is not acceptable to complete the application with statements such as, “Refer to Resume and/or Cover Letter,” or “See Attached Resume and/or Cover Letter” the employment application must be completed in its entirety prior to submission. Incomplete applications will not be processed. Closing date postmarks or faxes will
NOT be accepted. This recruitment will establish a list that may or may not be used by other departments. Prior applicants must reapply to be considered.
Applicants will be screened and those considered best qualified will be invited to appear for an oral and/or written examination. Meeting the announced requirements does not guarantee inclusion into the selection process. Depending upon the number of applications received, the selection process may consist of additional application screening, written and/or practical exam(s), oral interview, or any combination thereof.
Applicants are encouraged to apply on-line at www.shastacountycareers.com or submit an application to the Shasta County Personnel Office.
Arrangements may be made to accommodate applicants with disabilities. Requests for accommodations may be made to the Shasta County Personnel Office by the filing deadline posted on this bulletin. Shasta County does not discriminate on the basis of disability. If you feel you are being denied service based on a disability, our ADA Coordinator may be reached at (530) 225-5515; relay service (800) 735-2922; fax (530) 225-5345.
SHASTA COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER
Shasta County Personnel
1450 Court Street, Suite 348; Redding, CA 96001; (530) 225-5515
NOTE:
Various bargaining units may have benefits that alter from this general summary. This summary of benefits is not a binding document and is provided as a courtesy. Refer to labor agreements (MOUs) for specific benefit information.
Vacation:
10 days first 3 years; 15 days 4-9 yrs; 17 days 10-15 yrs; 20 days 16 yrs and thereafter.
Sick Leave:
12 days per year with a generous pro rata payoff at termination after at least 3 years.
Administration Leave:
80 hours per year.
Expense Allowance:
$50.00 biweekly stipend.
Holidays:
12 days per year.
Retirement:
The County is in the Public Employees' Retirement System (CalPERS) coordinated with Social Security (note - not all Safety members' benefits are coordinated with Social Security). Members hired prior to May 8, 2011 are covered under the Safety retirement provisions with a 2% @ 55 benefit. Members hired after May 8, 2011 but before January 1, 2013 are covered under the Safety retirement provisions with a 2% @ 60 benefit. Members hired after January 1, 2013 are covered under the California Public Employees Pension Reform Act (PEPRA) with a benefit formula of 2% @ 62. Please review the specific MOU for stipulated retirement formulas. Employees pay 7.75% of his or her salary, on a pre-tax basis for a period of time as specified in his or her labor contact, or Personnel Rules as appropriate.
Insurance:
Major medical and dental plans with the County paying a majority of the employee and a portion of the dependent cost; a vision plan; and a life insurance policy.
Miscellaneous:
SHASTA COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER
Any information on this page or links is subject to change without notice.
Shasta County Personnel
1450 Court Street, Room 348
Redding, CA 96001-1676
(530) 225-5515
Various bargaining units may have benefits that alter from this general summary. This summary of benefits is not a binding document and is provided as a courtesy. Refer to labor agreements (MOUs) for specific benefit information.
Vacation:
10 days first 3 years; 15 days 4-9 yrs; 17 days 10-15 yrs; 20 days 16 yrs and thereafter.
Sick Leave:
12 days per year with a generous pro rata payoff at termination after at least 3 years.
Administration Leave:
80 hours per year.
Expense Allowance:
$50.00 biweekly stipend.
Holidays:
12 days per year.
Retirement:
The County is in the Public Employees' Retirement System (CalPERS) coordinated with Social Security (note - not all Safety members' benefits are coordinated with Social Security). Members hired prior to May 8, 2011 are covered under the Safety retirement provisions with a 2% @ 55 benefit. Members hired after May 8, 2011 but before January 1, 2013 are covered under the Safety retirement provisions with a 2% @ 60 benefit. Members hired after January 1, 2013 are covered under the California Public Employees Pension Reform Act (PEPRA) with a benefit formula of 2% @ 62. Please review the specific MOU for stipulated retirement formulas. Employees pay 7.75% of his or her salary, on a pre-tax basis for a period of time as specified in his or her labor contact, or Personnel Rules as appropriate.
Insurance:
Major medical and dental plans with the County paying a majority of the employee and a portion of the dependent cost; a vision plan; and a life insurance policy.
Miscellaneous:
- Deferred Compensation plans available through specified companies.
- IRC Section 125 plan available for pre-tax payroll deductions for contributions towards un-reimbursed medical expenses and dependent care.
- Optional insurance products are available.
SHASTA COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER
Any information on this page or links is subject to change without notice.
Shasta County Personnel
1450 Court Street, Room 348
Redding, CA 96001-1676
(530) 225-5515
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