Locally Remote/ Flexible Onsite

Full-Time/Permanent position

Job level: Junior

Framestore is an Oscar, Bafta, and Emmy award-winning global creative company working in film, advertising, AR/MR/VR, theme park dark rides, and pre/post visualization work among many other creative endeavors.

Our Technology team is looking for a Technology Coordinator to join our New York based teams who will provide help, support and coordination across our global technology, production and development teams, reporting to the Head of Technical Project Management.

As a Technology Coordinator, you will be responsible for supporting developers by facilitating continuous improvement, problem-solving and guiding the team through workflows using agile principles and values when required, as well as liaising with production and stakeholders on priorities.

You will work closely with colleagues across the Technology division including individuals from Pipeline, Systems, Software and Real-time technology, as well as collaborating in multiple production areas across Integrated Advertising, Film, TV, and Immersive departments.

This role within the global Technology division is a demanding but rewarding role with lots of room for growth and development. The successful candidate will need to be highly organised with great communication skills and a can-do attitude, ideally with a background in our industry or a keen interest in technology and visual effects.

What you’ll do

• Administrative support tasks including work with development teams to track and prioritize the development and categorization of support tickets via our ticketing queue.

• Project coordination assistance alongside the Project Manager - ensuring support and development work is well defined with clear, objective and actionable goals.

• Crossfunctional collaboration and building strong inter-departmental relationships with show leads (Supervisors, Leads, and Producers) and key stakeholders.

• Some diary management and arranging global meetings, including organizing scheduled and unscheduled meeting minutes and follow-up communications

• Provides regular progress reports and updates to the division leadership team and stakeholders.

What we’re looking for:

• Professional experience in the visual effects, games or similar entertainment industry

• Ability to communicate clearly and professionally

• Ability to work well under pressure and in a fast paced environment

• Excellent organisation skills

• Ability to handle confidential and sensitive information

• Detail-driven and excellent problem-solving skills

• A passion for support work within a technical setting

• Experience with a ticketing or documentation system

• Experience working within an agile environment

• Strong Microsoft Office or Google Suite skills

You might also have:

• An understanding of the VFX pipeline and knowledge of CG software

• Professional experience with JIRA and Confluence
  

New York City Employees: Pay Range: $40,000 - $50,000 per year.

The posted range describes the minimum to maximum range for this job description in the state of New York. The range is posted in accordance with the New York City Pay Transparency Bill. The range for this same position may be lower or higher in markets outside of New York City. Pay is dependent on the applicant's relevant skills, experience, and qualifications.