Do you enjoy working with others? Being a leader, trainer and mentor? If so, this is the job for you!

The Team Development Coordinator is responsible for ensuring a smooth transition for Care Team members into the community by serving as the main point of contact for the new hire to answer questions, assist with on-boarding, train care team members, eliminate obstacles and serve as a mentor/buddy in an effort to increase associate retention and the quality of care provided to residents by care team members. Also has responsibility for staff development and training within the Assisted Living Department and/or Memory Support unit.

1. Ensures provision of services to the residents and ensures that all Federal and State policies governing resident care are closely monitored and carried out.

2. Provide daily positive interaction with all newly hired Care Partners (I & II’s) to aid, answer questions and help ensure a smooth transition into their employment at the community.

3. At the direction of the Assisted Living Director or Memory Support Director interview, hire, evaluate, coordinate, motivate, monitor performance, schedule and supervise department staff in accordance with the company policy. Recruitment and selection should focus on qualified candidates with interest in care and management of individuals with dementia. Make recommendations to the Assisted Living Director or Memory Support Director, as requested, with respect to staff evaluations, merit pay increases, reprimands, disciplinary actions and terminations.

4. Timely notify the Talent Acquisition Specialist of all Assisted Living and/or Memory Support Unit staff vacancies. Communicate frequently on the staffing needs of the departments.

5. Maintain daily contact with qualified candidates during the hiring process to ensure continued engagement with the community.

6. Send Welcome Video to each newly hired care team member within 24 hours of their acceptance of employment. Follow video with Welcome Letter with 72 hours.

7. Coordinate with the Business Office Director to schedule start dates, initial work schedules, parking information, etc. of the newly hired care team member. Serve as the newly hired team member’s point of contact.

8. Maintain a New Team Member Orientation Checklist for each newly hired care team member and ensure that the team member is making consistent progress towards completion.

9. Oversees continuing education and staff development programs for care partners and medication aides, as regulated by Federal and State licensing requirements.

10. Run Relias reports to show completion rate of assigned courses for Care Team Members. Follow-up with Care Team Members to ensure proper and timely completion of all assigned courses.

11. Conduct skills check-in with Care Team Members. Note all areas in which skills can be sharpened or improved upon. Report findings to Assisted Living Director and/or Memory Support Director.

12. Conduct or participate in orientation for new members of the department to ensure that all team members are knowledgeable of the goals, policies and procedures for the department.

13. Schedule, conduct and document necessary training to department staff that ensures competent delivery of medications to residents, emergency procedures, record keeping, residents’ records and acceptable treatments. Ensure all care staff (AL and/or Memory Support) complete state required training.

14. As directed by the Assisted Living Director, monitor and assist with all personal care services and medication provision provided to community residents.

15. Spot check Resident Care Reports within the resident care database to ensure that all appropriate documentation has been completed, including charting, ADL documentation and medication documentation. Ensure that care team members are completing all assigned tasks.

16. Participate in and request meetings with Assisted Living Director, Memory Support Director, Business Office Director, Executive Director and/or Talent Acquisition Specialist to discuss department staffing situations and recruitment strategies. Attend off-community recruiting events, as needed.

17. As requested, arrange for coverage of job duties within the department(s) during team member rest periods, meal periods and/or absences either through delegation or personal completion of duties. This coverage may be for care partner I, care partner II’s in either assisted living or memory support.

18. Assist Business Office Director with maintaining up-to-date TB testing and/or completed health questionnaires, CPR certifications, and first aid certifications. 1

9. Assist the Assisted Living Director or Memory Support Director with monitoring infection control programs, specifically recognizing patterns of in-house infections and their potential spread as well as compliance of care staff with all safety programs.

20. Assist with the set up and gathering all necessary supplies for all-staff meetings, department meetings and Living the Brand training sessions.

21. Maintain a safe and secure environment for all staff, residents and guests, following established safety standards. As directed by the Assisted Living Director or Memory Support Director, coordinate special provisions for the safety of residents with special needs, i.e., visual deficits, hearing loss.

22. Participate in fire and safety procedures when needed to assure resident/staff safety.

23. Maintain inventory of needed supplies, as directed by Assisted Living Director or Memory Support Director.

24. Provide the Assisted Living Director and/or Memory Support Director with information relative to the care needs of the residents and the department’s ability to meet those needs.

25. If requested, participate in daily “Stand-Up” meetings to communicate key issues within the department.

26. Performs day-to-day clerical work connected with the position.

27. At the direction of the Assisted Living Director or Memory Support Director, maintain listing of location of all oxygen tanks in the community. Ensure current list is provided to Concierge for use in emergencies.

28. Promotes and displays a spirit of teamwork in performance of daily duties through cooperative interactions with co-workers and other departments.

29. Support a positive and professional image through actions and dress. 30. Performs other duties consistent with the position as assigned by the Assisted Living Director, Memory Support Director or Business Office Director.