Job Description:

• Coordinates client needs for seven days a week staffing needs:
• Maintains master schedule.
• Coordinates and communicates scheduling changes with clinicians and clients.
• Completes and distributes schedules by determined timeline.
• Schedules appropriate services, utilizing cost containment practices and answers, routes and documents client / service inquiries and or complaints appropriately and in a timely manner:
• Utilizes appropriate resources for scheduling (i.e. Internal facilities/departments).
• Minimizes overtime and mileage of the clinicians through appropriate scheduling.
• Completes appropriate documentation for scheduling errors, missed visits, patient complaints, etc.
• Documents and communicates concerns / issues to case manager and or manager.
• Utilizes effective customer service and communication skills with all customers / co-workers in a timely, concise, clear and positive manner:
• Informs client and appropriate clinicians of scheduling changes.
• Communicates appropriately with clinicians to facilitate coverage.
• Notifies appropriate manager/case manager of staffing issues.
  

Minimum Qualifications

• Basic computer skills
• Excellent interpersonal relations and communication skills
• Ability to exercise courtesy, tact and sensitivity with team members and customers
• Detail oriented
• Ability to work a flexible work schedule
• Ability to prioritize tasks
• Ability to multi-task
  

Preferred Qualifications

• Scheduling or Homecare experience

Physical Requirements:

HC only

Hearing/Listening, Manual Dexterity, Seeing

Location:

Work City:

Work State:

Scheduled Weekly Hours:

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits package and our commitment to diversity, equity, and inclusion .