Description

Purpose:
The Senior Manager provides leadership of multiple and/or complex teams to manage the day-to-day operation, support, development, installation, and delivery of technology products and services within the department or business unit. The Senior Manager is further responsible for the identification and development of talent and for managing performance to ensure business goals and objectives are met, if not exceeded. Work from Home Opportunity!!

Responsibilities:

• Responsible for continuous self-study, trainings, partnering with management, and/or seeking out opportunities to broaden scope to stay up to date with industry and organizational trends. Seeks feedback from management and team for development and effectively incorporates feedback into work and behaviors
• Manages operational responsibilities of multiple and/or highly complex teams.
• Identify, create and apply process improvement to increase product and service quality to achieve business objectives.
• Contributes to defining department's long-term strategy and goals.
• Responsible for demonstrating appropriate, clear, concise, and effective written and oral communications (including, but not limited to, executive level summaries/presentations) in all interactions to build relationships and accomplish all work efforts and projects between multiple teams and business functions.
• Participates in defining capital and operating budget needs. Owns a portion of overall department budget and is responsible for managing to budget in defined scope.
• Responsible for ensuring that service is provided to the ISD client community, patients, families and visitors, while protecting the integrity and confidentiality of all data and information through physical and electronic measures.
• Completes performance evaluations and coaches/mentors staff.
• Facilitates successful completion of projects, tasks, and initiatives by embracing a team-first approach. Works in collaboration with multiple teams and offers feedback, where appropriate, to complete individual and group efforts.
• DATA GOVERNANCE Role: Application Steward Applications: 3M, Actus, AEC - Rightfax for APF, Bluezone, Cirius, CTG Screenscraper, eScription, Extra, Filenet, Foster, HBI, iMacros Enterprise Edition, Nuance Desktop Recorder, Optum CAC/CDI, Passport PC to

Qualifications

• Ten years of total related experience, with at least four years' experience in a leadership role OR equivalent combination of education/experience.
• Experience in a continuous improvement environment with a track record of achieving significant continual development.
• Strong project management, problem solving, organizational, relationship, communication, and negotiation skills (oral and written) are required.
• Strong understanding of IT strategy and how it relates to business objectives.
• Ability to apply extensive experience to highly complex problems.

Preferred Experience:

• IT Leadership or mentorship in healthcare
• Agility and time management/prioritization will be crucial as these roles often require managing several complex initiatives at once.

Work from Home Opportunity!!
Licensure, Certifications, and Clearances:
N/A

UPMC is an Equal Opportunity Employer/Disability/Veteran