Sales Coordinator Job at University of Utah
Announcement
Details
Open Date
12/12/2022
Requisition Number
PRN33209B
Job Title
Coordinator, Sales
Working Title
Sales Coordinator
Job Grade
D
FLSA Code
Professional
Patient Sensitive Job Code?
No
Standard Hours per Week
40
Full Time or Part Time?
Full Time
Shift
Day
Work Schedule Summary
M-F, 8:00am – 5:00pm, some weekends and holidays.
VP Area
President
Department
00435 - University Campus Store
Location
Campus
City
Salt Lake City, UT
Type of Recruitment
External Posting
Pay Rate Range
$38,000 - $45,000 DOE
Close Date
01/12/2023
Open Until Filled
No
Job Summary
The University Campus Store is looking for outgoing and energetic people to join our team. We have been part of the University for over 100 years and serve a large and diverse campus community. The Campus Store is seeking a Sales Coordinator to oversee Utech (computer sales) and Educational Supplies departments within the Campus Store. This position is responsible for supervision of the Utech and Ed. Supplies sales floor in the University Campus Store. This includes meeting all sales goals of the department, providing training to all staff, managing the inventory, and assisting the Sales Manager to forecast industry trends in order to maximize sales. Provides extensive knowledge and experience base to the University community.
Impact on Organization The Campus Store is dedicated to supporting the mission of the University by fostering student success and preparing students from diverse backgrounds for lives of impact as leaders and citizens. The University of Utah believes in the responsible stewardship of our intellectual, physical, and financial resources, ensuring the long‐term success and viability of the institution. This position contributes to this mission through supervision of the Utech and Ed. Supplies departments.
What does a successful candidate look like Successful candidates have knowledge of commonly-used concepts, practices, and procedures within their field. Relies on experience and judgment to plan and accomplish goals. Is dedicated to training and sharing knowledge with colleagues. Understands and supports the mission of the University and the Campus Store.
Impact on Organization The Campus Store is dedicated to supporting the mission of the University by fostering student success and preparing students from diverse backgrounds for lives of impact as leaders and citizens. The University of Utah believes in the responsible stewardship of our intellectual, physical, and financial resources, ensuring the long‐term success and viability of the institution. This position contributes to this mission through supervision of the Utech and Ed. Supplies departments.
What does a successful candidate look like Successful candidates have knowledge of commonly-used concepts, practices, and procedures within their field. Relies on experience and judgment to plan and accomplish goals. Is dedicated to training and sharing knowledge with colleagues. Understands and supports the mission of the University and the Campus Store.
Responsibilities
Provides coaching and direction to the department staff to achieve operational goals.
Constantly reviews store environment and key business indicators to identify problems, concerns, and opportunities for improvement to provide coaching and direction to the store team to achieve operational goals.
Resolves customer complaints, solves problems and deals with policy issues.
Determines staffing needs and address staffing issues.
Meets monthly budgeted sales goals for Utech and Ed. Supplies.
Managing, maintaining, and updating the Utech and Ed. Supplies web sales.
Assisting in tracking inventory levels, purchasing product, and entering purchase orders.
Ability to maintain records, prepare reports, and compose correspondence related to the work.
Constantly reviews store environment and key business indicators to identify problems, concerns, and opportunities for improvement to provide coaching and direction to the store team to achieve operational goals.
Resolves customer complaints, solves problems and deals with policy issues.
Determines staffing needs and address staffing issues.
Meets monthly budgeted sales goals for Utech and Ed. Supplies.
Managing, maintaining, and updating the Utech and Ed. Supplies web sales.
Assisting in tracking inventory levels, purchasing product, and entering purchase orders.
Ability to maintain records, prepare reports, and compose correspondence related to the work.
Minimum Qualifications
Associates degree in related field or its equivalent with 2-4 years sales experience applicable to assigned University department. Demonstrated human relations and effective communication skills required. Depending upon department of assignment, preference may be given for a background in hospitality, marketing, communications, public relations, or athletics.
Preferences
Problem solving.
The ability to work quickly and accurately in a fast-paced environment. Able to work independently when necessary.
Ability to communicate effectively.
Ability to maintain records, prepare reports, and compose correspondence related to the work.
Two years of experience in a customer contact center or a customer service position with focus on customer account data, responding to and/or resolving customer inquiries in person or via electronic mail, phone, or paper.
A minimum of two (2) years of experience in retail/cash handling.
A minimum of one (2) year of supervisory experience in the field.
Ability to operate Point of Sale (POS) register accurately and efficiently.
Retail, customer service, and POS System experience preferred.
Excellent interpersonal and guest service skills to provide a positive and professional retail experience for guests and employees alike.
The ability to work quickly and accurately in a fast-paced environment. Able to work independently when necessary.
Ability to communicate effectively.
Ability to maintain records, prepare reports, and compose correspondence related to the work.
Two years of experience in a customer contact center or a customer service position with focus on customer account data, responding to and/or resolving customer inquiries in person or via electronic mail, phone, or paper.
A minimum of two (2) years of experience in retail/cash handling.
A minimum of one (2) year of supervisory experience in the field.
Ability to operate Point of Sale (POS) register accurately and efficiently.
Retail, customer service, and POS System experience preferred.
Excellent interpersonal and guest service skills to provide a positive and professional retail experience for guests and employees alike.
Type
Benefited Staff
Special Instructions Summary
Additional Information
The University of Utah values candidates who have experience working in settings with students from diverse backgrounds and possess a strong commitment to improving access to higher education for historically underrepresented students.
Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities and protected veterans are encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34
CFR
part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.
To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action:
Director/ Title IX Coordinator
Office of Equal Opportunity and Affirmative Action ( OEO /AA)
135 Park Building
Salt Lake City, UT 84112
801-581-8365
oeo@utah.edu
Online reports may be submitted at oeo.utah.edu
To inquire about this posting, email: employment@utah.edu or call 801-581-2300.
Office of Equal Opportunity and Affirmative Action ( OEO /AA)
135 Park Building
Salt Lake City, UT 84112
801-581-8365
oeo@utah.edu
Online reports may be submitted at oeo.utah.edu
To inquire about this posting, email: employment@utah.edu or call 801-581-2300.
The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior
URS
service, may elect to enroll in
URS
if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from
URS
are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.
This position may require the successful completion of a criminal background check and/or drug screen.
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