Eaton is currently seeking an Order Processing Specialist to join our team. This position is based out of our Waukesha, WI location or Remote.

Position Overview:

• The primary function of the Order Processing Specialist is to be a skilled technical communicator who manages order cleansing and engineering order packet creation.

In this function you will:

• Perform detailed comparisons of multiple quotes and purchase orders on a daily basis:
  • Terms and Conditions
  • Customer requirements for test witness and/or inspections
  • Quantities
  • Specification References
• Pricing
• Lead-times
• Special Requirements
• Collaborate with Product Specialists, Proposal Analysts, Inside Sales Representatives, Rep Agencies, and Sales Engineers to resolve order discrepancies.
• Create engineering packets for all orders:
  • Use customized software to convert quotations to order
  • Create engineering packets that include all pertinent documentation required for the proper design and production of all transformers
  • Communicate special requirements
• Process customer change orders against open sales orders using the Change/Hold/Cancellation process
• Provide quotation program input and feedback to the system development (IT) team. Work to ensure quoting tools and systems are accurate and current.
• Have understanding and familiarity with applicable industry standards i.e. ANSI, IEEE, CSA, and NEMA for transformers.
• Maintain a team atmosphere to ensure that all workload for the proposals team is completed per customer-required deadlines.
• Acts as an information conduit between engineering, marketing, scheduling, and customers.
• Collects and analyzes data for metrics and process tracking.
• Understand and utilize lean tools and concepts to drive continuous improvement.
• Participate in the creation and maintenance of ISO work instructions.
• Other duties as assigned.

When we embrace the different ideas, perspectives, and backgrounds that make each of us unique, we — as individuals and as a company — are stronger.

Qualifications

Required (Basic) Qualifications:

• Associate degree from an accredited institution.
• Ability to work in the United States on an ongoing basis without company sponsorship.
• Minimum of 3 years of product, customer service, inside sales, or proposals experience in a technical field

Preferred Qualifications:

• Technical degree
• Minimum of 5 years of product, customer service, inside sales, or proposals experience in a technical field
• Minimum of 1 year of experience using ERP and quotation systems

Position Criteria

• Excellent oral, interpersonal, and written skills with the ability to effectively communicate
• Detail-oriented, with the ability to manage multiple projects simultaneously and work to deadlines with a high degree of accuracy
• Knowledge of Microsoft Office (Word, Excel, PowerPoint), SAP, or other ERP-related system and the ability to utilize such tools to analyze data and solve routine problems.

Eaton provides a competitive total rewards package commensurate with applicable skills, knowledge, and experience and consistent with internal and external market practices. The annual salary range for this role is $48,000 - $66,000 a year.

Why work at Eaton?

We provide benefits that are industry competitive and focused on employee well-being. Listed below are programs that are offered globally, but program availabilities may vary by site.

• Flexible work options to help balance work/life demands (at participating Eaton sites)
• Healthcare/retirement savings programs
• Competitive compensation packages to reward skills and performance
• Tuition assistance or financial help for ongoing learning and development
• Health, Dental, Vision & Wellness programs
• Donation matching (U.S., Canada, Puerto Rico)

We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

At Eaton, we know that good benefit plans are important to employees and their families. In addition to a competitive base salary, Eaton provides various Health and Welfare benefits as well as Retirement benefits. Click here for more detail: Eaton Benefits at a Glance.

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Eaton considers qualified applicants regardless of criminal histories, consistent with local laws. To request a disability-related reasonable accommodation to assist you in your job search, application or interview process, please call us at 412-893-3600 to discuss your specific need. Only accommodation requests will be accepted by this phone number. All other inquiries related to your job search will not be supported by this phone number.

Eaton is an intelligent power management company dedicated to improving the quality of life and protecting the environment for people everywhere. We are guided by our commitment to do business right, to operate sustainably and to help our customers manage power today and well into the future. By capitalizing on the global growth trends of electrification and digitalization, we’re accelerating the planet’s transition to renewable energy, helping to solve the world’s most urgent power management challenges, and doing what’s best for our stakeholders and all of society. Founded in 1911, Eaton has been listed on the NYSE for nearly a century. We reported revenues of $19.6 billion in 2021 and serve customers in more than 170 countries.

Our culture is built on a strong commitment to practicing our core values and supporting our employees with the tools they need to succeed. We have demonstrated our passion for sustainability with the announcement of cutting carbon emissions from the company’s operations by at least 50 percent by 2030.

Eaton is committed to having a workforce that is diverse and non-discriminatory at all levels, reflecting the diversity of our customers and the varied environments in which we conduct business around the world. Our success depends on our ability to attract and retain the very best people unlimited by race, color, social or economic status, religion, national origin, marital status, age, disability, veteran status, sexual orientation, gender identity or any protected status. Eaton follows relevant non-discrimination laws and regulations in the countries where we operate. It is the policy of the Company to make all decisions regarding employment, including hiring, compensation, training, promotions, transfers, or lay-offs, based on the principle of equal employment opportunity as defined above.

Job: Marketing

Region: North America – US/Puerto Rico
Organization: PSD Power Systems Division

Job Level: Individual Contributor
Schedule: Full-time
Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: Yes – Remote
Does this position offer relocation?: No
Travel: Yes, 10 % of the Time