Careers
Do you have a passion for helping others?
Pen Air provides access to 11 convenient locations in Pensacola, FL and Baldwin County, AL. Enhance the lives of your community by becoming a powerful force for good, after all, we live, work and play here too.
What makes the Pen Air community so great is the unwavering spirit, hardworking character and confidence that we all can succeed at making a difference. Through respect, exceptional service and Communerosity®, Pen Air has been a proud community partner since 1936.

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Join the team.*
Take control of your future by mapping out a career at Pen Air. Working for our credit union means you can shape your professional experience to suit your dreams. We offer valuable resources that provide you the opportunity to build upon your skills. Success looks different for everyone. Where will your journey take you?
Accounting & Finance
Administration
Asset Management
Business & Consumer Lending
Credit Resolution
Digital Products and Services
Front Line Operations
Human Resources

Information Technology
Learning & Development
Marketing
Operations
Payments
Project Management
Risk Management

The Pen Air difference.
Just like we strive to be a force for good in our communities, Pen Air works hard to supply employees with competitive salaries and a healthy, comprehensive benefits package.
Benefits Package:

Generous PTO Plan—20 days for new hires
Paid Maternal & Parental Leave
Competitive Retirement Plan
Competitive medical, dental & vision plans
Company paid Teledoc services
Company paid Short Term Disability

Holistic Amenities:

Up to $15K available for continuing education
Adoption Assistance Reimbursement
Wellness Programs
Gym membership reimbursement

Additional Resources:

Formal Career Development Resources
Financial Wellness Resources

• Applicants for this position can be placed at our Eastern Shore, Robertsdale, or Foley branch upon completion of training. By applying you are agreeing to and able to work at any of these locations.*

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Role: *

Provide member services and resolve member questions or concerns in a branch setting. Consistently delivers exceptional member service and effectively uncovers member needs and offers appropriate solutions. Responsible for making referrals to business partners.

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Knowledge and Skills: *

Experience

One year to three years of similar or related experience.

Education

A high school education or GED.

Interpersonal Skills

Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation. Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication.

Other Skills

Ability to manage multiple priorities, ability to use multiple applications on a computer simultaneously, willingness to learn, strong member service focus, attention to detail, strong communication skills both written and verbal.

Physical Requirements

May be required to lift up to 50 pounds to transfer money and coins. Sitting and/or standing for long periods of time.

Work Environment

No adverse environmental working conditions noted.

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This Job Description is not a complete statement of all duties and responsibilities comprising the position.*

Job Type: Full-time

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