Killington and Pico Resort is the biggest mountain in the East, home to the most adventure you'll find all year long, and a great place to start, build and grow your career. With seven distinct mountain areas, including Vermont's highest lift-serviced peak, the opportunities are endless throughout the longest ski season in the East, and into the summer with mountain biking, golf and more. Join an enthusiastic team that strives to deliver the best guest experience possible, while taking advantage of all these mountains have to offer. Killington Resort is committed to employee wellness, safety, growth opportunities, and provides a wide variety of resort benefits, including access to our unparalleled playground.

Compensation and Benefits:

• Compensation: Starting pay rate of $19.80, actual wage adjusted based on experience
• Benefits: This is a full-time, year-round, benefitted position including;
  • Optional company subsidized medical, dental, vision, flexible spending account, health savings account, employer paid short term disability & long-term disability offerings
  • 401(k) retirement plan (with company match up to 5%)
  • Paid parental leave
  • Paid time off, holiday and sick pay
  • Free season pass for employee/dependents
  • Privileges at several other resorts
  • Several discount programs (i.e. food & beverage, retail/rental, friends & family tickets, etc.)

Job Summary:

The Recruitment Specialist acts as an information source to all applicants and employees answering routine employment inquiries. The Recruitment Specialist markets Killington/Pico as an employer of choice in the industry and is responsible to assess staffing approaches and processes that meet the challenges of our dynamic and competitive market and business environment. Will be fundamental in assisting the Recruitment team with creative strategies and tactics to attract job seekers. Screens job applicants who meet the qualifications to keep the company optimally staffed. Tracks recruitment data, measuring the return on investment per Killington/Pico's Applicant Tracking System. Performs a variety of human resources clerical duties to assist in a productive and efficient department operation. Facilitates the best possible applicant and employee experience through exceptional attention to guest service. The Recruitment Specialist will work directly with multiple departments assisting with the entire recruitment process.

Summary of Key Responsibilities:

Responsibilities and essential job functions include but are not limited to the following:

• Assists the Recruitment Team to identify personnel needs, workforce planning strategies, search assignments and communication plans that ensure staffing needs are met in all Killington/Pico Resort divisions
• Develops and maintains strong working relationships with Killington/Pico Resort Leaders, vendors, community and regional organizations and other team members to create partnerships yielding success, predictable results and credibility
• Develops and maintains a network of contacts to help identify and source candidates. Fosters relationships with colleges and professional organizations to attract and recruit alumni and diversity candidates
• Leverage online recruiting resources and ATS data to identify and recruit the very best candidates
• Is familiar with and understands the Killington/Pico and POWDR Corp organizations and its personnel policies to discuss wages, working conditions, and promotional opportunities with prospective applicants. Stays informed about Vermont & Federal Laws such as equal employment opportunity (EEO); Affirmative Action and the Americans with Disabilities Act (ADA) with relation to recruitment and hiring practices. Promotes Equal Employment Opportunities for all individuals regardless of race, color, creed, marital status, ancestry, religion, national origin, age, sex, disability or any other group protected by law
• Participates, under the guidance of the Recruitment Team and Human Resources Director, in classes & workshops pertaining to Human Resources issues including but not limited to, interviewing skills, recruitment tools and company policies and procedures
• Assists the Recruitment Team with approving and monitoring job posting requests and job descriptions in a timely manner and in accordance with Killington/Pico Resorts processes. Coordinates the communication of these external and internal opportunities
• Supports the Recruitment Team and the Human Resources Director in reporting staffing levels for the company against forecasts and identifies gaps as well as strategies to fill
• Assists the Recruitment Team with tracking results of all recruiting initiatives so as to manage against historical data and understand recruiting trends. With the assistance of an ATS, the Recruitment Specialist will also assist in conducting research and reporting to understand demographics and psychographics of the applicant base
• Understands the online application program, Recruitment Management. The management of applications could also involve screening interviews, pre-employment testing and reference checking
• Assists the Recruitment Team with coordination, planning, and attendance of annual Job Fairs hosted by Killington/Pico Resort locally and nationally. Responsible for representing Killington/Pico Resort at various off-site functions as assigned. Must have the ability to travel to recruit staff. Must be able to travel alone or with a group
• Assists with all supplemental staffing programs including International recruitment and selection, peak season recruitment programs and internships
• Is familiar with international recruiting practices, J-1 and H2B work visas. Is able to assist international applicants with the correct course of action to apply for future positions
• Conducts interviews and makes hiring decisions for departments as assigned
• Reviews and offers feedback to department leaders concerning job description content when leaders request job postings. Ensures job descriptions are up to date and adequately reflect the level of the position. Ensures that all necessary approvals have been requested
• Assists with creative aspects of advertising campaign and procedures and monitors all recruiting costs. Assists with tracking response rates on ads and cost per hire
• Ensures the professional appearance/look of self at all times
• Expected to participate in the company's Team Support program to assist in operations as needed

Application Management:

• Provides applicants with online application information and information regarding job openings and employment opportunities. Ensures applicants understand expectations prior to arrangement of an interview
• Maintains the online application information in Recruitment Management by evaluating and routing applications daily and tracking all routing information into the system
• Updates job descriptions in word as they are submitted
• Informs applicants about job duties, responsibilities, starting wages, benefits, hours and working conditions. Also relates company policies, promotional opportunities and other pertinent information
• Refers selected applicants to interview with hiring manager or sets interview time according to a pre-arranged schedule
• Sends out response letters to applicants applying online or by email and according to requests from hiring supervisors
• Develops strong working relationships with company supervisors and management so as to learn about each operation in order to effectively fill open positions
• Accurately tracks applicant volume and traffic on Recruitment Management, reporting on statistics with the Recruitment Team

Administration:

Will assist the Front Desk staff as needed with the following duties when needed:

• Fulfills new hire, re-hire and reactivation paperwork including but not limited to: Hiring Checklist, W-4, Employee Handbook Acknowledgment, I-9, background check authorization, Employee ID card form, VT Insurance Declaration, ensuring all items are complete and accurate
• Verifies the I-9 form as per the requirements created by the US Department of Justice
• Maintains all employee files and other records for current and previous years in a timely, efficient and organized manner
• Maintains message boards ensuring that job postings and various information of interest are updated and visible
• Types a variety of documents, letters, memos and forms
• Ensures office space, meeting rooms, computers, etc. are locked and secure when not in use

Guest Service:

• Answers the phones within three rings and directs calls in a timely and proficient manner. Takes and directs messages for the Human Resources Department
• Greets and provides information to managers, supervisors, employees, guests and applicants entering the office
• Is able and willing to participate in Team Support when needed / required (helping in operations)
• Other duties as assigned

Basic Qualifications:

• Must be able to work holidays and weekends
• Must be able to fluently read, write and verbally communicate in the English language
• Must have the ability to deal with high levels of activity (i.e., phone and guest/employee contact) for long periods of time
• High School Diploma or equivalent required
• Due to the sensitive nature of this position, a criminal background check will be conducted after position is accepted. This background check will be done in accordance with standards enacted under the Fair Credit Reporting Act.
• Must have a valid US Driver's license
• Must be able to work some evenings for employee functions and weekends when office operates seven days per week during Winter Season.
• Is able to handle and manage confidential information
• Is organized in tasks. Sees projects through to the finish. Has good follow-through and makes it a habit of getting back to people on issues.
• Must be extremely detail orientated

Required Knowledge, Skills and Abilities:

• Associate degree in business or other appropriate discipline, or a combination of education and experience from which comparable knowledge and skills are acquired.
• 1-2 years of previous office/clerical experience, preferably in a human resource environment
• Basic knowledge of snow sports industry/resort preferred
• Previous customer service experience
• Advanced typing skills, professional phone skills and manner
• Must maintain a professional appearance in a highly visible and stressful environment
• Bilingual Skills advantageous
• Computer Proficiency using Microsoft Office 365, Word, Excel, data entry
• Experience in candidate sourcing, cold calling, LinkedIn, Indeed, social media recruiting, ATS searches, internet job postings, phone screening, interviewing

It is the policy of Killington/Pico Ski Resort Partners, LLC to provide equal opportunity and employment to all staff and applicants. No person shall be discriminated against in any condition of employment because of race, color, religion, ancestry, national origin, sex, sexual orientation, gender identity, place of birth, age, physical or mental condition, or any qualified individual with a disability or veteran status.

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