Front Desk Representative Gig Harbor Job at South Sound NeuroSurgery (Neospine)
Currently seeking a Front Office PSR who must have at least 1-3+ years of hands-on experience. NeoSpine is looking for an energetic, hardworking individual who enjoys working as a team and always puts the patients first.
Responsibilities of the Front Office PSR
- Answering Phone calls
- The Front Office PSR functions under the supervision of the Front office supervisor and/or Lead, helping with patient flow for check-in, check-out, and answering phones.
- Helping with Medical Records.
- Indexing medical records in the Electronic Medical Records.
- All activities must be conducted in a confidential, professional and personable manner.
- Pre-certify any diagnostic testing/procedures that require pre-certification.
- Is capable of performing as sole staff support for office as needed. Performs other duties as needed.
Requirements of the Front Office PSR
- High School Diploma or GED required.
- Experience with insurance/authorizations.
- Minimum 1 year of customer service, general office or receptionist vocational training experience required.
- Minimum 3 years of medical field experience preferred.
- Knowledgeable/trained in ICD and CPT coding preferred.
- Able to read; write legibly; speak in English (and Spanish preferred) with professional quality; use computer and software programs necessary to the position; troubleshoot and calibrate patient care equipment.
- Collaborate; accept direction.
- Work independently with minimal supervision; perform basic math functions; manage multiple assignments effectively.
Full Benefits Offered include
- Health Insurance with Partial Premium covered by employer
- Vision Insurance
- Dental Insurance
- HSA contribution
- 401K Retirement Plan after 1 year of service
Experience
Preferred- 1 year(s): Customer Service
- 2 year(s): Medical office
Education
Required- High School or better
- Bachelors or better
Behaviors
Preferred- Innovative: Consistently introduces new ideas and demonstrates original thinking
- Team Player: Works well as a member of a group
Motivations
Preferred- Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
- Self-Starter: Inspired to perform without outside help
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