Front Desk Receptionist Job at Full Spectrum Pediatrics
Duties:
· Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.
· Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
· Keeps patient appointments on schedule by notifying provider of patient’s arrival; reviewing service delivery compared to schedule; reminding provider of service delays.
· Comforts patients by anticipating patient’s anxieties; answering patients’ questions; maintaining the reception area.
· Ensures availability of treatment information by filing and retrieving patient records.
· Maintains patient accounts by obtaining, recording, and updating personal and financial information.
· Obtains revenue by recording and updating financial information; recording and collecting patient charges.
· Protects patients’ rights by maintaining confidentiality of personal and financial information.
· Maintains operations by following policies and procedures; reporting needed changes.
· Contributes to team effort by accomplishing related results as needed.
Skills/Qualifications:
Multi-tasking, flexibility, customer service, time management, organization, attention to detail, scheduling, professionalism.
Job Type: Full-time
Pay: $14.00 - $16.00 per hour
Benefits:
- 401(k)
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
- No weekends
Ability to commute/relocate:
- Anchorage, AK 99508: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Preferred)
Work Location: One location
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