Receptionist (Acupuncture/Massage Clinic)

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Please do not call the Clinic directly - if this position is online, we are still seeking applicants. After one week, you may email/message us if you are following up on an application.

**Some previous office experience is preferred but not required**

Company Overview:

East 2 West – is an Acupuncture & Chinese Medicine Clinic founded in 2017. The business name for us has many meanings:

East 2 West focuses on Traditional Chinese Medicine (TCM) which uses a holistic (natural and whole body) approach to healthcare solutions. Our goal at East 2 West is to bring an integrative approach to healthcare; most of our providers are trained in both Western and Eastern Medicine. We incorporate an understanding of both Traditional Medicine and Modern Medicine when assessing our patients.

Job Description:

We are looking for a receptionist to work Part-Time (with opportunity for Full-Time Employment) and complete administrative duties. We do not require experience in the health care or medical field, but it would be a bonus. Training is provided in all aspects of the job to help you excel in this position. We are conveniently located on the 3rd level of Kunia Shopping Center.

Job Objectives:

We are looking for someone who is detail-oriented, self-directed, reliable, and has a positive attitude with a willingness to learn.

Attention to detail is crucial and required when collecting payments, scheduling appointments, inputting insurance policies, and record keeping.

Job Responsibilities:

• customer service
• answering phone calls
• sort through emails and faxes
• process payments accurately and counting registers
• scheduling appointments while ensuring no conflicts
• maintaining patient accounts/files (electronic)
• attention to detail when collecting patient information
• light chores around the clinic
• inventory awareness

Required Skills, Experience, Eligibility:

The skills we feel are necessary to succeed in this position are time-management, multi-tasking, ability to prioritize tasks, problem solving, organization and communication.

We do not require office/administration experience or health care/medical field experience; however, these are bonuses.

Experience-

• Microsoft Office: 1 year (Required)
• Customer Service: 1 year (Preferred)
• Office: 1 year (Preferred)

Excellent Written and Verbal (English) Communication Skills (Multi-Lingual a Plus)

Personal Commitment to a Healthy Lifestyle to Practice our Value of Health

Legal Eligibility to Work in the USA

Background Checks

Benefits:

- Benefit Conditions: Waiting period may apply

- Discounts on Services

- Health & Dental Insurance Options for applicable employees

Company’s Website:

east2westam.com

Our Mission Statement is:

“It is our mission to provide acupuncture as an introduction to Chinese Medicine. We incorporate a scientific understanding of Chinese Medicine in order to communicate effectively using a common language for Western doctors and patients, while bridging the gap between Eastern and Western Medicine. Our goal is to offer quality care and programs that set community standards, and exceed patients’ expectations, while providing it in a caring, convent, cost-effective, and accessible manner.”

Work Hours & Pay Rate:

Part-Time (with opportunity for Full-Time hours)

- Starting Hourly Salary: $14 - $16 based on experience

- Hours per Week: 10-19 hours/week PT

- Office Hours: Monday-Thursday 9am-7pm, Friday and Saturday 9am-5pm

Availability we’re looking for:

- Monday-Thursday 8:30a - 2p, 2p - 7:00p

- Friday & Saturday 8:30a - 1p, 1p - 5:00p

*Full shifts are also available based on business needs

Job Type: Part-time

Pay: $14.00 - $16.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off

Healthcare setting:

• Clinic

Medical specialties:

• Holistic Medicine
• Internal Medicine

Schedule:

• Day shift
• Evening shift
• Holidays
• Monday to Friday
• Weekend availability

COVID-19 considerations:
To keep our staff safe amidst COVID-19, we have installed glass barriers at the front desk, require patients to wear masks, perform COVID screenings, provide PPE, sanitization of surfaces, and hand-washing stations at the clinic.

Experience:

• Customer service: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Work Location: In person

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