Job Summary In the role of Engage Life Coordinator, you develop and implement programs of interest and enjoyment to our residents in order to enhance their lives and exceed their active aging lifestyle expectations. You collaborate with residents to customize opportunities that add delight and surprise to the residents’ day. You act as a manager on duty as required.

Principal Duties and Responsibilities: The following essential functions are the fundamental job duties of the position to be completed with or without appropriate reasonable accommodation. Lead assigned Engage Life programs and develop associated daily, weekly, and monthly plans. Find creative ways to keep residents connected to one another, to the internal community, to their hobbies, interests, and the outside community as well. Teach and lead exercises and assist with the proper use of fitness equipment. Engage and motivate residents by incorporating elements of spontaneity, simple pleasures, purpose, and strength, resulting in program participation; paying special attention to residents who may be confided to their apartments. Welcome new residents, making a special effort to include and engage them in activities and introduce them to others in the community with similar interests and backgrounds. Implement Company designed programs as outlined. Inform residents of upcoming activities and maintain a current schedule of events. Prepare and publish an engaging and creative monthly program calendar which incorporates the community’s events and programs within the Company specified timelines. Support Operations in achieving customer satisfaction scores that meet or exceed Company standards. Conduct all community opening and closing procedures as the schedule requires. Act as a manager on duty as required. Engage in community public relations, including collaboration with Support Center public relations and preparation of local positive publicity stories. Coordinate departmental needs and goals within specified budget. Hire, train, supervise, coach, develop and performance manage the Driver position at the community; working closely together to meet the needs of the residents in regard to transportation schedules and outside events. Assist in recruiting, training, and managing volunteers where applicable. Assist in planning parties, events, and activities, as well as decorating the community according to the season and/or holiday throughout the year as well as planning birthday celebrations and life events to honor residents. Maintain clean and organized activity spaces and work area. May perform other duties as needed and/or assigned.

Minimum Qualifications High School Diploma or General Education Degree (GED). Associate’s Degree or Bachelor’s Degree preferred. One (1) to two (2) years of related experience in coordinating, planning, and executing group activities and events. Communicate effectively in English, verbally and in writing, with residents, staff, and vendors. Able to proficiently operate standard office equipment. Must possess valid driver’s license with a good driving record. Position may require driving responsibilities (may use Company provided vehicle and/or personal vehicle for social and other various activity and program-related outings). Community vehicle size may require a CDL/provincial requirement or the ability to obtain a CDL/provincial requirement within 60 days of employment. Must satisfactorily meet and be in compliance with Company’s Motor Vehicle Policy standards. Proficient computer skills – Microsoft Word, Outlook, and Excel; includes utilization of iPad/tablet and other technology devices.

Required Behavior Customer Focus: o Acts with customers in mind. o Gets first-hand customer information and uses it for improvements in products and services. o Gains trust and respect of customers. Action Oriented: o Enjoys working hard. o Not fearful of acting with a minimum of planning. o Seizes more opportunities than others. Approachability: o Spends the extra effort to put others at ease. o Builds rapport well. o Is a good listener. Creativity: o Comes up with new and unique ideas. o Tends to be seen as original and value-added in brainstorming settings. Organizing: o Can marshal resources (people, funding, support) to get things done. o Uses resources effectively and efficiently. o Arranges information in a useful way. Time Management: o Uses their time effectively and efficiently. o Concentrates efforts on the more important priorities. o Can attend to a broader range of activities.

Job Type: Full-time

Pay: $15.00 - $18.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Holidays
• Weekend availability

COVID-19 considerations:
All employees and residents are required to be Covid vaccinated. Abide by infectious disease protocols.

Ability to commute/relocate:

• East Lansing, MI 48823: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Computer skills: 3 years (Preferred)

Work Location: One location

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