Here at Avis Budget Group we're more than just rentals—although over 70 years of experience and 11,000 locations in 180 countries has taught us a thing or two about that. We’re shaping the future of the mobility industry with our innovative, customer-focused solutions. Our globally recognized brands - Avis, Budget, Budget Truck and Zipcar - connect people to more. This means more convenience, more options and more time on the road for our customers. But we also connect our employees to more: opportunities, benefits, support, collaboration and most importantly—power to change the future. Sound your speed? Come join our family.

The HR4U Screener is responsible for processing hires, performing follow-up on background checks, and coordinating with the business on issues. The team receives activity through an HRIS system via notifications and uses a case management system to track issues.

What you'll do:

• Processes hires through an HRIS system. Ensure employee data is accurate and hired within service level timelines.
• Responds to questions through a case management system and uses systems to document and escalate as needed following the appropriate processes.
• Researches and resolves all problems in a timely manner. Must be able to work on more than one issue simultaneously and prioritize urgency of requests.
• Works independently on most routine tasks.
• Actively contributes to delivering, maintaining, and improving HR services, procedures, and processes to increase employee satisfaction, driving performance and achieving results.
• Responsible for maintaining all compliance requirements of dedicated HR shared service processes.
• Works to understand and utilize HR systems Workday and the Employee Portal including Self Service, Knowledge base and Case Management.
• Performs duties according to service level agreements.

What we're looking for:

• Minimum high school degree
• Workday experience preferred but not required
• At least one year experience in customer services
• Excellent oral and written communication skills to answer employees’ queries effectively
• Excellent problem solving skills and strong customer service skills
• Strong organizational skills for tracking and documenting
• Attention to detail
• Ability to work both independently and in teams
• Proficient in Microsoft Office applications

The fine print:

Avis Budget Group is an equal opportunity employer – M/F/Veterans/Disabled.

This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. This position may be with any affiliate of Avis Budget Group.

Avis Budget Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.