Gulfstream Role: CSR II

Job Duties:

Duties for the position include, but are not limited to, the following:

• Understanding the flow of production related processes for our individual customers as well as the administrative flow of work related to FTZ, Non-Compliant, Transload, and Non-FTZ work.
• Understanding the relationship of the internal documents used for the operations (truck move sheet, container move sheet, WMS, billing spreadsheets). Understand what is their use, how they overlap, what impact the documents have on operations and billing.
• Daily WMS interaction related to building orders for customers, rating those orders to ensure proper billing, documenting necessary information within the system to ensure proper billing, emptying orders to insure drivers are paid accurately and closing orders with updated billing information for accurate billing of the customers.
• Daily updating of spreadsheets for tracking and billing purposes related to inbound receiving, outbound shipping and general processing of material.
• Regular updating of database(s) related to FTZ movements inbound and outbound. May include handling of paperwork to include signing and communicating with FTZ brokers of Customers and

Customs and Border Patrol.

• Collaborating with internal team members to ensure smooth operation of the facility.
• Communicating with customers verbally and in writing to collect information, answer inquiries, and address problems in a timely manner
• Maintaining organized physical and electronic records related to Production.
• Greeting and assisting visitors, overseeing truck driver sign in and directing to proper unload point, communicating with production team on floor as well as site manager regarding visitors/trucks arriving, production plans/changes, etc.
• Key member of the team at the site and may require some oversight of operations in a short-term capacity.

Qualifications:

• High School Diploma or equivalent required; Associates degree in business, logistics, social science, or other related course of study preferred
• Administrative/office/clerical: 1 year (Required)
• WMS Systems Experience: 1 year (Required)
• Customer Relations/Service: 1 year (Strongly Preferred)

Other Requirements:

• Strong basic computer skills in Windows environment required
• Strong critical thinking, problem-solving, and decision-making ability
• Very Strong ability to multi-task and prioritize tasks by level of importance
• Proactive, customer-focused mindset
• Outstanding written and verbal communication skills
• Ability to work effectively on tasks alone or as part of a team
• Ability to remain calm in situations where others are upset
• Strong attention to detail
• Requires prolonged periods of sitting at a desk and working on a computer
• Must be able to lift up to 15 pounds at times

Job Type: Full-time

Pay: $17.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Ability to commute/relocate:

• Savannah, GA 31408: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Required)

Experience:

• WMS: 1 year (Preferred)
• Clerical: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Work Location: One location

Please Note :
stephenwilliam.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, stephenwilliam.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.