Customer Service Representative Job at Dolls Plastic Surgery
- Receive inbound calls from customers to interact with them and identify their needs or issues
- Provide telecommunication solutions and recommendations to customers via telephone calls
- Follow set communication guidelines in addressing the needs and problems faced by customers
- Build positive work relationship with customers to enhance the image and public perception of a company
- Place outbound calls to customers to promote new products and services
- Oversee the timely management of outgoing and incoming calls
- Ensure call records are properly stored and organized in a call center database
- Maintain a courteous and friendly disposition when interacting with customers irrespective of their temperament
- Ensure daily shift call quotas and set targets are achieved
- Conduct research to identify solutions and answers to difficult client issues
- Follow set procedures to ensure equipment and devices are operational
- Provide periodic reports to company management on work activities
- Oversee the processing and implementation of orders, applications and forms submitted by customers
- Monitor trends in customer calls and alerts management in event of any suspicious activity
Job Type: Full-time
Schedule:
- 8 hour shift
- Saturdays Availability is a plus.
Experience:
- Call Center: 1 year (Preferred)
- Plastic Surgery: 1 year (Preferred)
- No Experience required (We will train you)
Language:
- English & Spanish (Required)
Work Location:
- Aventura
Work Remotely:
- No
Job Type: Full-time
Salary: $13.00 - $15.00 per hour
Schedule:
- 8 hour shift
- Monday to Friday. (Every other saturday)
Work Location: One location
Job Type: Full-time
Pay: $13.00 - $15.00 per hour
Shift:
- 8 hour shift
Weekly day range:
- Monday to Friday
- Weekend availability
Work Location: One location
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