Position Summary:

The Certified Medical Assistant will be responsible for administrative and clinical support services in primary care. They will uphold the health center mission by assuring that patients receive health care that is competent, caring, and meets with a high degree of satisfaction.

Team members are expected uphold the health center mission by assuring that patients receive health care that is competent, caring, and meets with a high degree of satisfaction. In addition, staff must support FPCN's commitment to the creation of a trauma-informed system of care that continually recognizes and responds to the impact of traumatic stress on all those who have contact with the organization, including children, adults, families, caregivers, and staff.

Required Education:

• High School Diploma/GED

Required Experience:

• 1 year of experience working as a Medical Assistant, or equivalent experience preferred, though we are open to recent graduates
• Experience working within a community based health center preferred

Required Qualifications:

• Must have Current Medical Assistant Certification in Commonwealth of PA
• Computer Competency with Word Processing
• Familiarity with an Electronic Medical Record system
• Exemplary organizational skills and ability to prioritize
• Ability to function as a team member
• Highly responsible and reliable as well as courteous
• Unconditional ability to maintain patient confidentiality

Job Duties/Responsibilities:

Direct Patient Care:

• Prepares the environment to assure that the all necessary equipment/information is available for effective and efficient care during the visit.
• Greets the patient and helps the patients feel prepared for their visit.
• Completes vital signs, weight and height, EKGs, eye and hearing exams, as assigned.
• Assures that all documentation is correct and complete.
• Works with the CRNP to provide comprehensive care.
• Maintain medical records using standard filing systems.
• Performs inventory control and ordering supplies, as assigned.
• Initiates and performs rapid HIV test, including consent form.
• Completes all necessary paperwork.
• Assists with therapeutic procedures.
• Prepares and administers medications as ordered.
• Collects and preserves bodily fluids, blood, and other specimens.
• Performs simple STAT screening tests on collected specimens.

Indirect Patient Care:

• Prepares forms for visit.
• Prepares and forwards requests for referrals as assigned which may involve all or some of the following: obtaining health insurance authorization, completing referral form, making referral appointment for patient, coordinating on-site Transportation Services, and notifying patient when referral is complete.
• Prepares and forwards request for medication refills as assigned.

General Laboratory Services:

• Performs a variety of standard lab tests with standing orders from primary care providers (including but not limited to blood sugars, urine dip, etc).
• Prepares laboratory specimens to assure the correct information.
• Completes all paperwork and forms related to the handling of specimens and document all actions in the patient record.
• Records receipt of lab results, tracks results not received, and forwards all results to primary care. By direct order of primary care provider, records test/procedure results in the patient record.

Maintenance of Laboratory-Related Equipment and Supplies:

• Takes inventory of supplies on a regular basis, order supplies, and store upon their arrival.
• Ensures lab equipment properly maintained which includes knowledge of routine handling/usage, storage, and cleansing/sterilization. Have equipment serviced at recommended intervals according to manufacturer’s and/or OSHA guidelines.

Triage:

• Assists the primary care providers and clinical nurse in collecting information related to triaging patients.

General:

• Consistently practices universal precautions.
• Participates in relevant Practice committees.
• Performs additional duties related to the responsibilities of the Medical Assistant as directed by supervisor.
• Substitutes for Medical Assistants at other practices, when deemed necessary by supervisor.
• Supports smooth functioning of practice by completing data entry as assigned.
• Receives cross-training as a Medical Receptionist and substitutes for this role at the Practice when deemed necessary by supervisor. This includes scheduling, registration, updating patient records, answering phones and other duties as required.

Pay:

Salary starts at $16 per hour, and salary is commensurate with experience.

Program Summary:

Family Practice and Counseling Network, a program of Resources for Human Development, is a network of community health centers providing comprehensive primary care, dental and behavioral health services. The Network consists of four health centers in Philadelphia – Abbottsford-Falls Family Practice & Counseling in the Northwest, the Stephen and Sandra Sheller 11th Street Family Health Services of Drexel University in the North, the Health Annex in the Southwest, and Annex West Philly housed in Action Wellness (formerly Action AIDS). Today the Network serves more than 23,000 patients annually and is an NCQA certified Patient-Centered Medical Home.

RHD employees and programs in the City of Philadelphia are required to follow the COVID vaccine mandate. The City of Philadelphia has issued an Emergency Regulation Governing the Control and Prevention of COVID-19 Mandating Vaccines for Healthcare Workers and In Higher Education, Healthcare, and Related Settings (“Vaccine Mandate Regulation”), which mandates vaccine for healthcare workers and in higher education, healthcare, and related settings. This mandate became Effective on August 16, 2021 and requires Healthcare Workers and certain workers at Healthcare Institutions to be fully vaccinated by October 22, 2021. Fully vaccinated means it has been two weeks since the final dose of vaccine. Thus, we now require vaccination prior to start for all new hires.

Resources for Human Development is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, gender, gender identity, sexual orientation, national origin, genetic information, veteran, or disability status.

Job Type: Full-time

Pay: From $16.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Travel reimbursement
• Tuition reimbursement
• Vision insurance

Medical specialties:

• Primary Care

Schedule:

• 8 hour shift
• Monday to Friday
• Weekend availability

COVID-19 considerations:
As a healthcare center, we are currently following all CDC guidelines. We provide staff with PPE, including gloves, masks, and face shields, and work stations are partitioned with plexiglass. We require all staff to wear masks and be vaccinated.

Application Question(s):

• Have you graduated from an accredited Medical Assisting program?

Education:

• High school or equivalent (Required)

Experience:

• Medical Assistant: 1 year (Preferred)
• EMR: 1 year (Preferred)
• vital signs: 1 year (Preferred)
• community-based health (preferred): 1 year (Preferred)

License/Certification:

• current Certified Medical Assistant certification in PA (Required)

Work Location: One location

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