Catering Manager 4 Job at Sodexo
Unit Description:
The Catering Operations at Southeastern University will include top quality, concierge style catering. We are seeking the gold standard of hospitality for our clients. If you have high end/high volume catering/event planning experience and can build and lead a world class team of hospitality professionals, we’d like to talk with you.
The ideal candidate will have prior high-volume university catering experience or similar, a proven track record with managing a large staff and implementing a variety of catering programs, experience with food and physical safety programs and excellent project management skills. This is a great opportunity for someone looking to grow their food service experience in large institutional setting.
The successful candidate will:
Qualifications & Requirements:
Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.
Sodexo is seeking an experienced
Catering Manager 4 at
Southeastern Louisiana University in Hammond, LA. Southeastern Louisiana, established in 1925, is a public university located in Hammond, Louisiana. It is a mid-size institution with an enrollment of 13,500 students. Popular majors include Liberal Arts and Humanities, Business, and Nursing. Southeastern Louisiana Lions Athletics sponsors 16 NCAA Division I level varsity teams compete in the Southland Conference. Southeastern Dining provides food service at residential eateries featuring broad and varied menu choices, national retail brands featuring comfort foods and gourmet coffee, two convenience stores and on-site catering.
*Relocation assistance is available!*
The Catering Operations at Southeastern University will include top quality, concierge style catering. We are seeking the gold standard of hospitality for our clients. If you have high end/high volume catering/event planning experience and can build and lead a world class team of hospitality professionals, we’d like to talk with you.
The ideal candidate will have prior high-volume university catering experience or similar, a proven track record with managing a large staff and implementing a variety of catering programs, experience with food and physical safety programs and excellent project management skills. This is a great opportunity for someone looking to grow their food service experience in large institutional setting.
The successful candidate will:
- have handled a catering department with at least $750K in annual sales;
- possess strong sales knowledge and the ability to create catering guides;
- ensure that Sodexo and customer goals are aligned and met;
- strong financial acumen to meet budgeting goals and targets;
- educate and develop rapport with clients and promote partnerships;
- promote a customer/client centered culture that strives to exceed customer and client needs;
- maintain and improve service level resulting in increased customer satisfaction;
- ensure all HAACP standards are followed; and/or
- demonstrate resourcefulness and quick responsiveness to client and customer requests.
Is this opportunity right for you? We are looking for candidates who:
- Have a work history demonstrating strong employee engagement leadership skills, as well as previous supervisory experience and the ability to work collaboratively
- Have a strong background in safety and sanitation compliance
- Manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service
- Prioritize tasks and exhibit flexibility to take on additional responsibilities as needed
- Extensive formal training in Catering services, with particular emphasis on customer service, event planning and presentation, and event management
- Strong focus on food quality and presentation as well as high end catering experience
- Strong leadership skills, computer skills, culinary knowledge and food/beverage cost controls.
- Experience in diverse culinary functions, food and labor cost control, food safety and sanitation
- Technical competence in unit financial management, pricing, menu development and will be responsible for the training and development of front line hourly employees and managers.
- Superior interpersonal skills and have the ability to develop and maintain professional, positive working relationships with multiple clients, liaisons, customers, employees, supervisors and vendors.
- Effective communication skills and will be able to articulate ideas, thoughts, opinions, professionally and clearly within all levels of client and Sodexo's organizations.
- Exceptional time management skills and will be able to juggle multiple priorities
Ability to enhance the learning environment on campus through world-class food service
Position Summary:
Provides supervision for catering services at an account/unit to ensure client satisfaction and retention for the Company. Oversees a highly complex and high volume of catering sales and functions in excess of $1.5M in managed catering volume.
Contributes to account revenue and operating profit contribution through the implementation of services and creation of opportunities for growth. Plans projects, including defining objectives, methods, timetables and budget to support client and Sodexo's strategic plan.
Key Duties
Contributes to account revenue and operating profit contribution through the implementation of services and creation of opportunities for growth. Plans projects, including defining objectives, methods, timetables and budget to support client and Sodexo's strategic plan.
Key Duties
- Oversight of Sodexo resources, recipes, systems and use of catering programs to direct daily catering events including; food production, inventory, product deliveries, invoices, and procurement operations.
- Oversight of the sales process for catering and/or conference services. Works with client and customers to design events.
- Ensures employees have appropriate equipment, supplies and resources to perform their job, and meet goals, cost controls and deadlines as assigned.
- Establishes and maintains a safe work environment including both food and physical safety in order to comply with all regulatory and Sodexo standards in various environments. Drives the Zero Harm mindset.
- Complies with budget requirements by controlling costs (i.e. labor, inventory, equipment, materials) and making adjustments when necessary
- Supervises employees by delegating, assigning and prioritizing activities, and monitoring operating standards
Qualifications & Requirements:
Basic Education Requirement - Bachelor’s Degree or equivalent experience
Basic Management Experience - 3 years
Basic Functional Experience - 3 years of experience in catering, food production, or food service management or a related field
Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.
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