Call Center Customer Service Representative Job at Swanktek Inc
Job Title: Customer Service Representative (CSR)
Location : Little Rock, AR / Cedar Rapids, IA / Plano, TX / St Petersburg, FL
Duration: Full Time
Note - Call center & inbound/Outbound call experience
Job Summary
The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists
Responsibilities
· Communicate with customers via phone, email and chat
· Provide knowledgeable answers to questions about product, pricing and availability
· Work with internal departments to meet customer's needs
· Data entry in various platforms
Qualifications
· At least 1 - 3 years' of relevant work experience
· Excellent phone etiquette and excellent verbal, written, and interpersonal skills
· Ability to multi-task, organize, and prioritize work
Job Type: Full-time
Pay: $15.00 - $17.50 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Vision insurance
Schedule:
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Signing bonus
Ability to commute/relocate:
- Little Rock, AR 72210: Reliably commute or planning to relocate before starting work (Required)
Work Location: One location
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