By working for the Chicago Zoological Society at Brookfield Zoo as a Seasonal Admissions Ticket Sales Associate, you will gain valuable work experience to last a lifetime. You will make a meaningful difference by supporting a mission-based organization that takes PRIDE in everything we do. Every job at Brookfield Zoo is important to creating a safe, clean, family-friendly environment for our two million annual guests.

The Chicago Zoological Society/Brookfield Zoo offers all employees free admission for the employee and their immediate family, free admission to other Chicago cultural institutions, employee discounts, employee events, training and development opportunities, 401k retirement savings plan, bi-weekly pay checks, direct deposit, not to mention the chance to work outdoors and see animals every day! Free on-site parking is available for employees and Brookfield Zoo is also accessible by public transportation (https://www.czs.org/Brookfield-ZOO/Plan-Your-Visit/Public-Transportation).

The starting pay is $15.00 per hour. We offer flexible schedules and the potential to return for multiple seasons.

You can work anywhere, why not at Brookfield Zoo. It will be wild!

As an Admissions Associate you will represent the Society by meeting, greeting, and welcoming guests as they begin their visit at Brookfield Zoo. Customer service is Brookfield Zoo's number one priority. Your pleasant smile and outstanding focus on guest satisfaction while, at the same time, demonstrating your keen product knowledge in assisting guests with purchasing the best value for their visit, and maximizing their experience at Brookfield Zoo is of utmost importance. To complete the admissions process, you will operate a cash register accurately and efficiently for up-selling admissions, parking, internal attractions, packages, rentals, membership sales, and other initiatives. As our guests often appreciate enthusiastic and accurate information about the various attractions, special events, and other destinations with in the Zoo, you will become very familiar with Brookfield Zoo while maintaining a high quality experience for our 2 million guests each year. Admissions Associates are assigned to work the parking booths, admission booths, Guest Relations buildings, stroller rentals, internal attraction ticket booths or entrances, and/or access control for general admission or internal attractions.

Brookfield Zoo is open every day of the year including weekends and holidays. We are seeking to fill positions with a variety of start dates with a larger number of these start dates during spring time as we prepare for our busy summer season which kicks off Memorial weekend.

We are seeking individuals that are able to work a flexible schedule that would include working weekend days (when we are busiest) as well as regular week days. The work shifts are usually from 4 to 8 hours in length generally during the hours that Brookfield Zoo is open. The work schedule may start as early as 8:00 a.m. and end as late as 7:00 p.m. (10:00 p.m. on weekends and for special events).

You must be at least 16 years of age for this position. This is a temporary position.

The requirements for this position include:

• High School graduate or (GED) equivalent preferred.
• Accurate basic math skills required.
• Ability to operate a point-of-sales (POS) system desired. Demonstrated strong customer service skills required.
• Ability to communicate effectively with the public and staff required.
• Demonstrated ability to work effectively under pressure and meet deadlines.
• Incumbent must have the ability to work non-standard hours including evenings, holidays, and weekends.
• Experience and/or ability to work and interact effectively with a diverse, multicultural audience.
• Multilingual ability and Spanish fluency a plus.

The Chicago Zoological Society is an Equal Opportunity Employer.

Workplace safety is the Chicago Zoological Society’s top priority. We require all employees to be fully vaccinated for COVID-19 unless they request and receive a religious or medical exemption. New hires must have at least received their first vaccine dose prior to their start date and must test weekly until fully vaccinated. If fully vaccinated, new hires must receive the first booster, if due, within 30 days of their start date.

Brookfield Zoo is open every day of the year including weekends and holidays. We are seeking individuals that are able to work a flexible schedule that would include working weekend days (when we are busiest) as well as regular week days. The work shifts are usually from 4 to 8 hours in length generally during the hours that Brookfield Zoo is open. The work schedule may start as early as 8:00 a.m. and end as late as 7:00 p.m. (10:00 p.m. on weekends and for special events).

Chicago Zoological Society-Brookfield Zoo

60513

Admissions

Guest Services

Non-Union

Any 5 out of 7 days/week